Return Policy

Returns are accepted up to 20 days from receipt of your item(s). Item(s) must have their original packaging. Items that are consumable must have at least 50% of the volume remaining.

Returns can be sent to the address below, a pre-authorized RMA is not needed. AISU ESSENCE is not responsible for items lost or damaged in transit, it is strongly recommended that you use an insured and trackable carrier.

Return to:

AISU ESSENCE
15333 Culver Dr.
Suite 340
Irvine, CA 92604

Refunds will be processed to their original payment method within 2 weeks of receipt.